Healthcare
Private and public Multi-utilities
Transport & Logistics
Online Retail
Travel and Tourism
Customer Service
Banking and financial services
Marketing & Media
Others

CUSTOMER SERVICE

Organize and manage your technical interventions in the most effective way possible: warn your users of impending deadlines, maintenance and other periodic procedures that require the intervention of your technicians, set and confirm each appointment in advance thanks to Automatic Calls and Text Messages.

Warn your users of impending deadlines

call the customer to remind him to carry out car maintenance, boiler maintenance and other periodic procedures that require the intervention of your technicians

Plan your technical interventions

make appointments with the customer based on the availability of your agenda thanks to Automatic Interactive Calls and ASR

Create opinion polls on your products and services

constantly improve thanks to the feedback of your customers

Ask for appointment confirmations

remind the user of the date and time of the appointment to avoid unnecessary trips and missed appointments

– Conduct market research

– Create opinion polls on specific topics: stay updated on the most popular trends and ride the wave

– Collect data and information to define your target: study your audience and know more about it

– Organize large events and congresses: send your invitations by call and get immediate feedback on participations

– Share promotional campaigns: take advantage of the wide coverage of calls to reach each customer

– Promote special offers: enhance your client’s marketing campaigns with special offers, discount vouchers and customized text messages.

– Manage events seamlessly: send invitations and updates on the event

– Build the customer loyalty: keep the client updated via sms by providing him with any information he needs