What is
Dillo API Platform
Integrate, organize, communicate: our CPaaS is designed to be integrated into any application and easily configurable even by the less experienced. This is our philosophy, find out why!
Our philosophy
As you know, interaction is essential to create a good customer experience, which is why Dillo allows you to contact, get to know and interact with all your customers wherever they are, to give importance and power to your message, without limits.
But how? Simple, the API platform was created by expert developers to be easy and intuitive, so that you can integrate it for free with the application logic of your software and use it immediately; moreover, Dillo is cloud-based, so it guarantees excellent operational efficiency and 99.99% availability
Once the API has been integrated, just start using Dillo by scheduling the sending of messages and calls; do not worry: you will have precise documentation and a constantly updated helpdesk to help you make the most of all the features of Dillo!
Technical Features
- Artificial Intelligence
Dillo allows you to take advantage of AI to automate communications and optimize processes - Voice Quality Engine
no jitter, no lag, no echo. Speak clearly to your customers with high-quality voice experiences. - Sms Quality Engine
manage flows of millions of messages. Each message is an opportunity, don’t waste any of them. - Global Coverage
share your messages all over the world, take advantage of our global coverage to reach every customer, wherever he is.
- Technical Documentation
check the dedicated Docs section with all the instructions developers need to get started quickly. - Code Example
documentations are provided with code examples, to make the experience even easier.
- API Consulting
to support the documentation Dillo offers you training and assistance to follow you step by step in the use of the API. - Dedicated Assistance
enterprise support with short response times.
- Dashboard
simple and powerful in order to monitor the progress of reports in real time. - Account Management
log in with your personal account through any device. - Report & Statistics
check the progress of your campaigns to improve thanks to the feedbacks.
One platform,
many uses
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Notify your customers in real time, via SMS, Email and Automatic Call
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create Voicebots interactive based on Artificial Intelligence to offer 24/7 customer service
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structure automatic switchboards for taking appointments by integrating your agenda
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send automatic reminders to reduce missed appointments
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organize personalized telephone triage and optimize times and resources
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receive alerts via call or SMS in correspondence of important emails
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invite your audience to an event and collect participations
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spread marketing campaigns across multiple channels
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update and retain customers with news and developments on your services and products
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promote the launch of new products and services and collect feedback
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study the preferences and needs of your customers with market analysis
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receive alerts via call or SMS in correspondence with important emails