AI CHATBOT
AI Services

Dillo Chatbot

Structure your virtual assistants quickly and intuitively:
takes advantage of Dillo's Artificial Intelligence to offer a self-service customer service that is always available, lead generation and much more

Automate your
Customer Care through Smart Chats

This is not just any Chatbot:
Dillo Chatbot is a smart, automated, and fully customizable AI digital assistant designed to give your users more than just a prepackaged answer.

By integrating Dillo Chatbot to your site or your applications you can automate most of the Customer Care processes. But that’s not all: you can collect interesting contacts, study your audience and provide materials directly via chat or by referring to external links.

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Offer assistance via chat
thanks to the Live Agent

Thanks to the Live Agent function, you allow users to interact with physical operators directly through the chatbot on your site.
Operators will be able to manage multiple conversations simultaneously, transfer the chat to other agents and communicate with the team through a dedicated interface.

That’s not all: the subsequent integration of Whatsapp within the Live Agent interface will allow you to manage a real multi-channel Inbound Contact Center through a single interface, to have all your communications at the click of a mouse!

RAG technology

Our AI Assistants are even smarter: thanks to the new RAG technology, they can provide accurate up-to-date and contextualized information based on the text documents you provide them.

1. Set

Create your Assistant

From the Dillo platform you can start configuring your new assistant in just a few clicks, a breeze!

2. Educate

Provide the data

At this point, all you need to do is provide the assistant with one or more documents containing all the information they need to know

3. Instruct

Give instructions

Determine the assistant's behavior: describe how they should respond to requests and define their personality, for example

4. Link

Integrate the Assistant

Now that your assistant is ready, you can easily integrate it into your applications, so that it is active on the communication channel of your choice (Voice, Chat, Whatsapp...)

Looking for an AI-powered Voicebot to handle your phone calls?

qui sotto per fissare una demo gratuita con un esperto
with our experts

Compila il form con i tuoi dati direttamente tramite il nostro chatbot, sarai ricontattato al più presto da un membro del nostro team; non preoccuparti: la demo è gratuita e senza impegno! 

Fill out the form with your details, you will be contacted as soon as possible by a member of our team;  don’t worry: the demo is free and without obligation! 

Product form

Why Dillo Chatbot AI

voicebot impovers your contack centre

You don’t have to worry about compatibility with your CMS: enabling our Chatbot on your site will be as simple as copying and pasting a link!

Thanks to the simple and intuitive interface, you can completely customize your bot, adapting it perfectly to the style of your site and defining its behavior, all without writing a line of code.

A digital assistant like this allows you to offer customer service that is always available, 24/7; at the same time, it significantly reduces the work of your staff, allowing you to save time and focus your resources on what is most important to your business.

How much does a chatbot help you?

of customers expect availability 24/24
0 %
of customers prefer to receive instant replies from chatbots
0 %
increase in sales thanks to Chatbots
0 %
ICON CHATBOTTavola disegno 561ICON CHATBOTTavola disegno 561LEAD GENERATION
Collect quality contacts automatically and proactively, you can exploit the interests shown by users or offer them useful materials
ICON CHATBOTTavola disegno 56 copia1ICON CHATBOTTavola disegno 56 copia1CUSTOMER SERVICE

Offer a customer service that is always available, 24/7, able to replace physical operators and reduce waiting times and the probability of error

ICON CHATBOTTavola disegno 56 copia 31ICON CHATBOTTavola disegno 56 copia 31ADVICE ON PRODUCTS AND SERVICES

Automatically provide your users and customers with the possibility of finding information on services and products in real time at any time

ICON CHATBOTTavola disegno 56 copia 21ICON CHATBOTTavola disegno 56 copia 21OPERATIONS AUTOMATION
Allow customers to independently perform operations such as making appointments, requesting a product return and much more

What Dillo Chatbot AI can do

Generate potentially interested leads by proactively collecting data

It replaces the contact forms by requesting the necessary data

Provides materials directly via chat (images, documents or other attachments)

Collect valuable user information with chat polls

Allow your human agents to take control of the chat

Answers your customers’ most frequently asked questions

Proactively provides advice on products or services

Guide the user within your site/application

Automate processes such as making appointments, payments, etc.

chatbot-L'assistente virtuale di Dillo
Voice Inbound in deillo in

Dillo Voicebot & AI

Dillo Voicebot is a Voice Bot, or Callbot, that is an automatic responder able to interact and conduct a telephone conversation by simulating the behavior of a human operator.

To do this, Dillo’s virtual assistant uses Artificial Intelligence, which allows you to interpret the interlocutor’s requests and respond consistently by voice.

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Find out what Dillo can do for your company!

Try the free demo
for your industry now

Settori applicazione Dillo
Dillo API Menu - Casi d'uso - Sanità pubblica e privata
Healthcare
Piattaforma Dillo API Menu - Casi d'uso - Multiutilities Pubbliche e Private
Utilities
Piattaforma Dillo API Menu - Casi d'uso - Trasporti e logistica
Logistics
Dillo API Menu - Casi d'uso - Vendita Online
Retail
Piattaforma Dillo - Customer Service icon
Support
Dillo API - Menu Casi d'uso - Altro
Others

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