AI Services
Dillo Chatbot
Structure your virtual assistants quickly and intuitively:
takes advantage of Dillo's Artificial Intelligence to offer a self-service customer service that is always available, lead generation and much more
Automate your
Customer Care through Smart Chats
This is not just any Chatbot:
Dillo Chatbot is a smart, automated, and fully customizable AI digital assistant designed to give your users more than just a prepackaged answer.
By integrating Dillo Chatbot to your site or your applications you can automate most of the Customer Care processes. But that’s not all: you can collect interesting contacts, study your audience and provide materials directly via chat or by referring to external links.
Offer assistance via chat
thanks to the Live Agent
Thanks to the Live Agent function, you allow users to interact with physical operators directly through the chatbot on your site.
Operators will be able to manage multiple conversations simultaneously, transfer the chat to other agents and communicate with the team through a dedicated interface.
That’s not all: the subsequent integration of Whatsapp within the Live Agent interface will allow you to manage a real multi-channel Inbound Contact Center through a single interface, to have all your communications at the click of a mouse!
RAG technology
Our AI Assistants are even smarter: thanks to the new RAG technology, they can provide accurate up-to-date and contextualized information based on the text documents you provide them.
Create your Assistant
From the Dillo platform you can start configuring your new assistant in just a few clicks, a breeze!
Provide the data
At this point, all you need to do is provide the assistant with one or more documents containing all the information they need to know
Give instructions
Determine the assistant's behavior: describe how they should respond to requests and define their personality, for example
Integrate the Assistant
Now that your assistant is ready, you can easily integrate it into your applications, so that it is active on the communication channel of your choice (Voice, Chat, Whatsapp...)
Looking for an AI-powered Voicebot to handle your phone calls?
- Tell us about your needs and outline the customized solution that is right for you with one of our technicians
- Request an overview of the Dillo platform and our communication channels
- See and try our AI-powered conversational bots for yourself
Compila il form con i tuoi dati direttamente tramite il nostro chatbot, sarai ricontattato al più presto da un membro del nostro team; non preoccuparti: la demo è gratuita e senza impegno!
Fill out the form with your details, you will be contacted as soon as possible by a member of our team; don’t worry: the demo is free and without obligation!
Why Dillo Chatbot AI
- Adaptive multilingual functionality
With its Language Detection function, it can recognize the language spoken by the interlocutor and respond adaptively in the same language.
- Can be integrated on any site and application
You don’t have to worry about compatibility with your CMS: enabling our Chatbot on your site will be as simple as copying and pasting a link!
- Customizable No Code
Thanks to the simple and intuitive interface, you can completely customize your bot, adapting it perfectly to the style of your site and defining its behavior, all without writing a line of code.
- Saving of time and resources
A digital assistant like this allows you to offer customer service that is always available, 24/7; at the same time, it significantly reduces the work of your staff, allowing you to save time and focus your resources on what is most important to your business.
How much does a chatbot help you?
Collect quality contacts automatically and proactively, you can exploit the interests shown by users or offer them useful materials
Offer a customer service that is always available, 24/7, able to replace physical operators and reduce waiting times and the probability of error
Automatically provide your users and customers with the possibility of finding information on services and products in real time at any time
Allow customers to independently perform operations such as making appointments, requesting a product return and much moreWhat Dillo Chatbot AI can do
- Collect Leads
Generate potentially interested leads by proactively collecting data
- Optimize
It replaces the contact forms by requesting the necessary data
- Provide
Provides materials directly via chat (images, documents or other attachments)
- Inform
Collect valuable user information with chat polls
- Live Agent
Allow your human agents to take control of the chat
- Answer
Answers your customers’ most frequently asked questions
- Advise
Proactively provides advice on products or services
- Guide
Guide the user within your site/application
- Automate
Automate processes such as making appointments, payments, etc.
Dillo Voicebot & AI
Dillo Voicebot is a Voice Bot, or Callbot, that is an automatic responder able to interact and conduct a telephone conversation by simulating the behavior of a human operator.
To do this, Dillo’s virtual assistant uses Artificial Intelligence, which allows you to interpret the interlocutor’s requests and respond consistently by voice.
