Sector

Online Retail

Inform your customers about current discounts, sales and promotions; know the buying habits of your target and build customer loyalty through automated surveys and tailor-made offers.

online retail sector
  • Create opinion polls on your products and services
    constantly improve thanks to the feedback of your customers
  • Share your promotional campaigns
    take advantage of the wide coverage of calls to reach each customer
  • Collect data and information to define your audience and improve your products
    study your audience and and find out more about the trends of the moment
  • Establish place, time and delivery date
    reduce and optimize your travels, collect all the information you need via automatic call
  • Give product information 24/7
    provide curious customers with information about products, availability and prices, all without picking up the phone!
  • Update consumers on the delivery of their purchase
    allow customers to always know in real time where their purchase is, at what time it will be delivered and where; have problems collecting the package? They can easily postpone the availability date according to your calendar, the new appointment will be added to your agenda immediately
  • Provide the user with details of offers and discounts reserved for him
    update users on the loyalty points accumulated, discounts and offers valid for their account
  • Send notifications of order occurred or made delivery
    provide the customer with basic information about his order
  • Delight the customer with tailor-made offers
    Mark the special events of shoppers and send them personalized offers for a birthday or anniversary
  • Delivery tracking in real time
    keep the customer updated on any delays or logistical changes in delivery
  • Warn when a product is back in stock
    notify your customers via Sms when the goods they are looking for are available again
  • Lead users to use the mobile app
    promote the app of your shop or your new site through links inside the Sms
  • Build customer loyalty
    let your customers know when their favorite brand has new stock, send monthly reward point notifications and more
  • Send account activation confirmations
    notify your customer when new accounts are activated or when payments, orders and other transactions are made through his account

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