Sector
Online Retail
Inform your customers about current discounts, sales and promotions; know the buying habits of your target and build customer loyalty through automated surveys and tailor-made offers.
- OUTBOUND CALLS
- INBOUND CALLS
- SMS
-
Create opinion polls on your products and services
constantly improve thanks to the feedback of your customers -
Share your promotional campaigns
take advantage of the wide coverage of calls to reach each customer -
Collect data and information to define your audience and improve your products
study your audience and and find out more about the trends of the moment -
Establish place, time and delivery date
reduce and optimize your travels, collect all the information you need via automatic call
-
Give product information 24/7
provide curious customers with information about products, availability and prices, all without picking up the phone! -
Update consumers on the delivery of their purchase
allow customers to always know in real time where their purchase is, at what time it will be delivered and where; have problems collecting the package? They can easily postpone the availability date according to your calendar, the new appointment will be added to your agenda immediately -
Provide the user with details of offers and discounts reserved for him
update users on the loyalty points accumulated, discounts and offers valid for their account
-
Send notifications of order occurred or made delivery
provide the customer with basic information about his order -
Delight the customer with tailor-made offers
Mark the special events of shoppers and send them personalized offers for a birthday or anniversary -
Delivery tracking in real time
keep the customer updated on any delays or logistical changes in delivery -
Warn when a product is back in stock
notify your customers via Sms when the goods they are looking for are available again -
Lead users to use the mobile app
promote the app of your shop or your new site through links inside the Sms -
Build customer loyalty
let your customers know when their favorite brand has new stock, send monthly reward point notifications and more -
Send account activation confirmations
notify your customer when new accounts are activated or when payments, orders and other transactions are made through his account