An AI-based voice assistant,
designed for your 3CX!
Make your 3CX
intelligent
thanks
integration with Dillo
By integrating Dillo Voice to your 3CX, you can offer your customers an intelligent assistant that can answer and sort incoming calls, provide caller information 24/7, schedule appointments and more!
You are a reseller or 3CX user and want to make your PBX smart?
- Fast integration
- Easy and intuitive voice assistant configuration
- Significant time and cost savings in Customer Service
Fill in the form with your details directly via our chatbot, you will be contacted by a member of our team as soon as possible; don’t worry: the demo is free and without obligation!
Fill in the form with your details, you will be contacted as soon as possible by a member of our team; don’t worry: the demo is free and without commitment!
What can do
3CX integrated in Dillo
- Answer
Answer 100% of incoming calls, even outside business hours or when all operators are busy.
- Identify
Identify the caller and greet him/her by name (if the number is saved in the company CRM).
- Redirect
Redirect the call to the most appropriate professional (based on the department of competence, according to the request or the caller’s previous habits).
- Associate
Associating particular terms and phrases with each department or agent.
- Accept or reject
Allow the operator to accept or reject the call, telling the customer to call back later.
- Optimise
Create a priority scale of telephone extensions, in order to transfer the call to another competent professional in case the searched operator is not available.
- Triggering actions
Carry out specific and customised actions during or following the call (automatic loading of a ticket, sending of email in case of no contact, etc.).
- Collecting messages
Allow the caller to leave a message with the reason for the call in case the required operator is not available.
- Answers to standard requests
Answering standard questions specific to your business (what are the opening hours of your business, FAQ).
Discover our smart bots
based on No-Code logic
Dillo Voicebot AI
Dillo Voicebot is a Voice Bot, or Callbot, which is an automatic responder capable of interacting and conducting a telephone conversation by simulating the behaviour of a human operator.
To do this, Dillo’s virtual assistant uses Artificial Intelligence, which allows you to interpret the interlocutor’s requests and respond consistently by voice.
Dillo Chatbot AI
Dillo Chatbot is a virtual assistant able to interact via chat with the users of your site, to offer customer service that is always available and impeccable.
By taking advantage of the AI, your chatbot will be able not only to provide information, but also to perform actions following specific requests: schedule an appointment, fill in forms via chat, send alerts to operators and much more.
Dillo Whatsapp Bot AI
Dillo Whatsapp Bot AI è un assistente virtuale che, combinando alle API di Whatsapp Business la potenza dell’AI Conversazionale, permette di personalizzare e automatizzare completamente le interazioni sulla chat aziendale di Whatsapp.
Grazie a questa soluzione è possibile ad esempio integrare Whatsapp in sistemi di assistenza clienti e CRM dedicati alle vendite, strutturare sistemi di prenotazione attivi 24/7, nonché automatizzare l’invio di notifiche transazionali.
